Terms of Service
Terms of Service
The online store located at the URL: shop.v1vodka.com is run by: V-One Vodka 146 Russell St Hadley, Massachusetts 01035, US with a valid license to sell alcoholic beverages intended for consumption outside the point of sale with an alcohol content of up to 4.5%, and beer with an alcohol content of more than 4.5%, from 4.5% to 18%, except for beer and with an alcohol content of more than 18% issued by an authorized body.
The contact details of the Online Store shop.v1vodka.com are: telephone: 1-877-v1vodka (818-6352), e-mail address: sales@v1vodka.com
The place of concluding sales contracts is the sales point run by the above-mentioned entrepreneur at Kamień 143, 24-335 Łaziska
These regulations (hereinafter referred to as the Regulations) define the rules for using the Online Store located at shop.v1vodka.com and also constitute the regulations for the provision of electronic services referred to in Art. 8 of the Act of July 18, 2002 on the provision of electronic services. Each user of the website may access the Regulations at any time directly at shop.v1vodka.com, as well as reproduce and record them via the IT system. The regulations specify in particular:
a. Rules for registering on the website,
b. Rules for concluding contracts and their implementation,
c. Rules for handling complaints,
d. Rights of the Customer who is a Consumer.
Technical requirements necessary for cooperation with the IT system used by the service provider (this Online Store): to use the Online Store, it is necessary to meet the following technical requirements: A computer with the latest version of the Microsoft Edge, Google Chrome, Safari, Mozilla Firefox or Opera browser installed.
Each person using the Online Store, in particular a person making purchases in the Online Store, should use individual security measures against harmful software and interference by third parties. It is recommended to use at least up-to-date operating software, as well as antivirus and firewall software, which may reduce the risk of losing your data or funds.
It is prohibited for its users to use the Online Store to provide any illegal content.
Commercial information, in particular the presentation of products with prices, does not constitute an offer within the meaning of the provisions of the Civil Code and constitutes an invitation to submit offers.
Registration in the Online Store does not mean placing an order for any product.
§ 1 Definitions The terms used in these regulations include:
1. Customer – a natural person who is a consumer within the meaning of Art. 22[1] of the Civil Code, who is over 18 years of age and is a sober person at the time of placing the order, a legal person, an organizational unit without legal personality with legal capacity that purchases Goods and possibly services from the Seller,
2. Seller – V-One Vodka running a business under the name: V-One Vodka 146 Russell St Hadley, Massachusetts 01035, US
3. Parties to the contract - Customer and Seller,
4. Agreement - a distance agreement concluded without the simultaneous presence of the Parties, using this Online Store.
5. Goods - alcoholic beverages and other products sold by the Seller as part of his business activity, via the Online Store.
6. Online Store - an online portal located at the URL address: shop.v1vodka.com, through which the Customer submits to the Seller a declaration of will to purchase the Goods, specifying the Goods, their price and quantity, including possible delivery costs.
7. Account - an electronic user form - the Customer, in which he provides personal data used to identify him in the sales contract.
8. Basket - an electronic order form available in the Online Store, used to place an order for the purchase of Goods, showing the Goods and services that the Customer wants to purchase along with their unit price and global price.
9. Price - the price given in PLN, which includes the tax on goods and services, as well as the remuneration for the delivery of the Goods directly to the place indicated by the Customer, which remuneration is clearly provided to the Customer.
10. Services provided electronically - within the meaning of these regulations, these are the Account and the Basket.
§ 2 Preliminary provisions
1. The condition for using the online store is:
a. meeting technical requirements in terms of hardware and software,
b. creating an Account,
c. consent to the processing of personal data,
d. acceptance of the regulations,
2. The Seller reserves the right to refuse the Customer to use the Online Store in whole or in part, and to refuse to conclude a contract with the Customer in the event that:
a. he provides false or incomplete personal data,
b. he makes a false declaration that he is over 18 years of age,
c. he makes a false statement regarding his sobriety,
d. attempts to purchase alcohol on credit or as collateral,
e. violates other provisions of these regulations, in particular those contained in point 3 of this paragraph.
3. The Customer is obliged to use the Online Store in accordance with the law and good practices, in particular to:
a. Not taking any action to disrupt the operation of the Online Store or to prevent or impede the use of the website by other users, including Customers,
b. not to use or attempt to use the Online Store to provide illegal content.
1. The condition for using the online store is:
a. meeting technical requirements in terms of hardware and software,
b. creating an Account,
c. consent to the processing of personal data,
d. acceptance of the regulations,
2. The Seller reserves the right to refuse the Customer to use the Online Store in whole or in part, and to refuse to conclude a contract with the Customer in the event that:
a. he provides false or incomplete personal data,
b. he makes a false declaration that he is over 18 years of age,
c. he makes a false statement regarding his sobriety,
d. attempts to purchase alcohol on credit or as collateral,
e. violates other provisions of these regulations, in particular those contained in point 3 of this paragraph.
3. The Customer is obliged to use the Online Store in accordance with the law and good practices, in particular to:
a. Not taking any action to disrupt the operation of the Online Store or to prevent or impede the use of the website by other users, including Customers,
b. not to use or attempt to use the Online Store to provide illegal content.
§ 3 Registration
1. The condition for using the Online Store and concluding contracts using it is to create an account in the Online Store.
2. Creating an account involves providing at least the personal data required in the Account form located at the URL: shop.v1vodka.com, which have been marked as mandatory for concluding a contract, and submitting a declaration that you are over 18 years of age. The Customer is not entitled to make his Account available to third parties.
3. In the event that a user, including a Customer, has been deprived of the right to use the Online Store, including having their Account closed, it is not possible to create a second account without the consent of the Seller.
1. The condition for using the Online Store and concluding contracts using it is to create an account in the Online Store.
2. Creating an account involves providing at least the personal data required in the Account form located at the URL: shop.v1vodka.com, which have been marked as mandatory for concluding a contract, and submitting a declaration that you are over 18 years of age. The Customer is not entitled to make his Account available to third parties.
3. In the event that a user, including a Customer, has been deprived of the right to use the Online Store, including having their Account closed, it is not possible to create a second account without the consent of the Seller.
§ 4 Conclusion of the Agreement
1. The procedure for ordering Goods and/or services begins after the User logs in to their Account and uses the Basket form to select Goods and possibly order services.
2. The Customer is entitled to modify the contents of the Cart until the order is placed. The Customer will select the Goods, their quantity, payment method and collection method - in person or by courier. After completing the selection of Goods and services, the Customer will be able to review the order form containing:
a. list of purchased products and possible services,
b. clearly stated price of goods and additional services, including delivery,
c. total price including taxes,
d. method of payment,
e. the method and expected date of delivering the Goods and providing the services.
3. Placing an order must be preceded by submitting a declaration:
a. upon reaching the age of eighteen,
b. that the Customer is not intoxicated,
c. that the purchase is made on credit or secured,
d. on acceptance of the Regulations.
1. The procedure for ordering Goods and/or services begins after the User logs in to their Account and uses the Basket form to select Goods and possibly order services.
2. The Customer is entitled to modify the contents of the Cart until the order is placed. The Customer will select the Goods, their quantity, payment method and collection method - in person or by courier. After completing the selection of Goods and services, the Customer will be able to review the order form containing:
a. list of purchased products and possible services,
b. clearly stated price of goods and additional services, including delivery,
c. total price including taxes,
d. method of payment,
e. the method and expected date of delivering the Goods and providing the services.
3. Placing an order must be preceded by submitting a declaration:
a. upon reaching the age of eighteen,
b. that the Customer is not intoxicated,
c. that the purchase is made on credit or secured,
d. on acceptance of the Regulations.
4. The moment of placing an order is pressing the "Order and payment" button located in the appropriate form - the Customer is obliged to confirm the content of his order.
5. The Customer will receive an order confirmation containing important provisions of the sales contract to the e-mail address provided by him (in the Account form). The moment of receipt of the e-mail referred to in the previous sentence is the moment of concluding the contract between the Customer and the Seller.
6. The essential provisions of the goods sales contract are recorded, made available and confirmed to the Customer by sending the order to the Customer at the e-mail address indicated by him, and attaching to the sent Goods a document confirming the content of the order - the name of the goods, its number, unit price and collective price. The content of these regulations shaping the rights and obligations of the parties will be available at shop.v1vodka.com, and the hyperlink referring to these regulations will be included in the electronic letter referred to in section 5.
7. The Customer declares that regardless of the chosen form of delivery (collection) of the Goods, the purchased Goods will be collected by an adult and not under the influence of alcohol. The courier or other person issuing the purchased Goods is authorized to verify the identity and age of the person receiving the Goods.
8. The Seller shall not be liable for improper performance of the contract if the Customer did not ensure that the Goods were collected by a person over 18 years of age or was under the influence of alcohol.
9. Delivery of the purchased Goods is subject to payment and takes place at the Buyer's expense, via courier within 2-4 days. In the case of personal collection, collection of the Goods is possible within 1-2 days from the date of placing the order, after prior arrangement with the Seller. Personal collection is free of charge.
10. The Customer is obliged to verify the packaging of the shipment upon receipt, in particular the method of packaging, for any damage or damage to both the packaging itself and the Goods.
11. In the case of personal collection, the goods will be handed over at the Seller's premises at Kamień 143, 24-335 Łaziska. The customer is obliged to have an ID card to verify whether he was a party to the contract, as well as the order number. Personal collection is possible after prior notification to the Customer about the possibility of collection by the Seller.
5. The Customer will receive an order confirmation containing important provisions of the sales contract to the e-mail address provided by him (in the Account form). The moment of receipt of the e-mail referred to in the previous sentence is the moment of concluding the contract between the Customer and the Seller.
6. The essential provisions of the goods sales contract are recorded, made available and confirmed to the Customer by sending the order to the Customer at the e-mail address indicated by him, and attaching to the sent Goods a document confirming the content of the order - the name of the goods, its number, unit price and collective price. The content of these regulations shaping the rights and obligations of the parties will be available at shop.v1vodka.com, and the hyperlink referring to these regulations will be included in the electronic letter referred to in section 5.
7. The Customer declares that regardless of the chosen form of delivery (collection) of the Goods, the purchased Goods will be collected by an adult and not under the influence of alcohol. The courier or other person issuing the purchased Goods is authorized to verify the identity and age of the person receiving the Goods.
8. The Seller shall not be liable for improper performance of the contract if the Customer did not ensure that the Goods were collected by a person over 18 years of age or was under the influence of alcohol.
9. Delivery of the purchased Goods is subject to payment and takes place at the Buyer's expense, via courier within 2-4 days. In the case of personal collection, collection of the Goods is possible within 1-2 days from the date of placing the order, after prior arrangement with the Seller. Personal collection is free of charge.
10. The Customer is obliged to verify the packaging of the shipment upon receipt, in particular the method of packaging, for any damage or damage to both the packaging itself and the Goods.
11. In the case of personal collection, the goods will be handed over at the Seller's premises at Kamień 143, 24-335 Łaziska. The customer is obliged to have an ID card to verify whether he was a party to the contract, as well as the order number. Personal collection is possible after prior notification to the Customer about the possibility of collection by the Seller.
12. Confirmation of the Order by the Customer is tantamount to submitting a declaration that the Customer is responsible for the receipt of the purchased Goods by an adult. Placing an Order is also equivalent to the Customer's declaration that he is not a person to whom, in accordance with Art. 15 of the Act on upbringing in sobriety and counteracting alcoholism, it is prohibited to sell alcoholic beverages and that the person does not purchase alcohol for further resale. In order to verify the Customer's age of majority, the Seller requires the Customer's date of birth in the Order form; in case of doubt, the Seller may also ask for a scan of the Customer's ID card.
§ 5 Price and payment methods
1. All prices of Goods and services given in the Online Store include VAT. If the Customer has chosen the method of receiving the Goods - courier delivery, the price of the goods will be increased by the fee for delivery via courier, depending on the type of shipment, order value and the place where the goods are to be delivered, to which the Customer must expressly consent.
2. The customer may pay the price for the goods: by electronic payment via the www.przelewy24.pl platform, or in cash at the Kamień 143 store, 34-335 Łaziska
3. If the Customer wishes to receive a VAT invoice, he is obliged to provide the data necessary to issue this document on the Website and select the appropriate option, indicating the type of invoice (traditional or electronic - in the latter case, indicate the e-mail address for invoice delivery).
5. Notwithstanding the above, the Customer is entitled to request an invoice within the deadlines and on the terms provided for by generally applicable law.
1. All prices of Goods and services given in the Online Store include VAT. If the Customer has chosen the method of receiving the Goods - courier delivery, the price of the goods will be increased by the fee for delivery via courier, depending on the type of shipment, order value and the place where the goods are to be delivered, to which the Customer must expressly consent.
2. The customer may pay the price for the goods: by electronic payment via the www.przelewy24.pl platform, or in cash at the Kamień 143 store, 34-335 Łaziska
3. If the Customer wishes to receive a VAT invoice, he is obliged to provide the data necessary to issue this document on the Website and select the appropriate option, indicating the type of invoice (traditional or electronic - in the latter case, indicate the e-mail address for invoice delivery).
5. Notwithstanding the above, the Customer is entitled to request an invoice within the deadlines and on the terms provided for by generally applicable law.
§ 6 Processing of personal data
1. Creating an Account in the Online Store is tantamount to concluding an agreement for the processing of personal data on the terms provided for by law and this paragraph. The administrator of the Customer's Personal Data is the Seller.
2. The Seller will process the Customer's personal data provided by him at the stage of creating an Account in the Online Store and placing an order.
3. The personal data provided by the Customer will be processed by the Seller for the purpose and to the extent necessary for the performance of contracts concluded between the Parties via the Online Store, including sales and service contracts.
4. The customer may also consent to the processing of personal data for marketing purposes by selecting the appropriate tab in his profile or at the stage of making the transaction.
5. The Seller is entitled to entrust the processing of the Customer's personal data to third parties if it is necessary for the performance of the contract concluded with the Customer, in particular to the entity that delivers the purchased Goods to the Customer (e.g. courier companies).
6. The customer provides his data voluntarily. The customer is entitled to access his or her personal data and to correct, change, delete it and to request the cessation of its processing.
1. Creating an Account in the Online Store is tantamount to concluding an agreement for the processing of personal data on the terms provided for by law and this paragraph. The administrator of the Customer's Personal Data is the Seller.
2. The Seller will process the Customer's personal data provided by him at the stage of creating an Account in the Online Store and placing an order.
3. The personal data provided by the Customer will be processed by the Seller for the purpose and to the extent necessary for the performance of contracts concluded between the Parties via the Online Store, including sales and service contracts.
4. The customer may also consent to the processing of personal data for marketing purposes by selecting the appropriate tab in his profile or at the stage of making the transaction.
5. The Seller is entitled to entrust the processing of the Customer's personal data to third parties if it is necessary for the performance of the contract concluded with the Customer, in particular to the entity that delivers the purchased Goods to the Customer (e.g. courier companies).
6. The customer provides his data voluntarily. The customer is entitled to access his or her personal data and to correct, change, delete it and to request the cessation of its processing.
§ 7 Complaint procedure applicable to consumers
1. This Paragraph regulates the complaint procedure applicable to Consumers.
2. The Seller is obliged to deliver the Goods without defects. The Seller is liable to the Customer who is a consumer within the meaning of Art. 22[1] of the Civil Code for physical or legal defects of things in accordance with the provisions of the Civil Code on warranty, and based on other provisions of generally applicable law.
3. Complaints may be submitted in particular by:
a. e-mail to the e-mail address: sales@v1vodka.com
b. traditional mail to the following address: V-One Vodka 146 Russell St Hadley, Massachusetts 01035, US
4. The above-mentioned method of submitting a complaint is only a suggestion intended to serve the comfort of the person submitting the complaint, it is permissible to submit a complaint via another method.
5. Please include in the complaint information about the irregularities (their description, date of occurrence), your contact details, a request on how to bring the Product into compliance with the Sales Agreement or a declaration of price reduction or withdrawal from the Sales Agreement. The indicated method of submitting a complaint is only of an instructive nature, aimed at effective and quick consideration of the complaint, which will be effective and will be recognized regardless of the method of submitting it.
6. The Seller will respond to the complaint immediately, but no later than within 14 days from the date of its receipt; lack of response from the Seller means acceptance of the complaint.
7. The complaint is considered by the Seller within 14 days from the date of its submission.
8. The Customer who exercises warranty rights is obliged to deliver the defective Product at the Seller's expense to the following address: V-One Vodka 146 Russell St Hadley, Massachusetts 01035, US
1. This Paragraph regulates the complaint procedure applicable to Consumers.
2. The Seller is obliged to deliver the Goods without defects. The Seller is liable to the Customer who is a consumer within the meaning of Art. 22[1] of the Civil Code for physical or legal defects of things in accordance with the provisions of the Civil Code on warranty, and based on other provisions of generally applicable law.
3. Complaints may be submitted in particular by:
a. e-mail to the e-mail address: sales@v1vodka.com
b. traditional mail to the following address: V-One Vodka 146 Russell St Hadley, Massachusetts 01035, US
4. The above-mentioned method of submitting a complaint is only a suggestion intended to serve the comfort of the person submitting the complaint, it is permissible to submit a complaint via another method.
5. Please include in the complaint information about the irregularities (their description, date of occurrence), your contact details, a request on how to bring the Product into compliance with the Sales Agreement or a declaration of price reduction or withdrawal from the Sales Agreement. The indicated method of submitting a complaint is only of an instructive nature, aimed at effective and quick consideration of the complaint, which will be effective and will be recognized regardless of the method of submitting it.
6. The Seller will respond to the complaint immediately, but no later than within 14 days from the date of its receipt; lack of response from the Seller means acceptance of the complaint.
7. The complaint is considered by the Seller within 14 days from the date of its submission.
8. The Customer who exercises warranty rights is obliged to deliver the defective Product at the Seller's expense to the following address: V-One Vodka 146 Russell St Hadley, Massachusetts 01035, US
§ 8 Complaints procedure applicable to the provision of electronic services
1. Users of the Online Store are entitled to submit complaints under this paragraph, in cases related to the provision of electronic services by the Seller, and any other complaints related to the operation of the Online Store (excluding, however, complaints about Goods and services submitted based on the procedure in § 7 ).
2. Complaints may be submitted in particular by:
a. e-mail to the e-mail address: sales@v1vodka.com
b. traditional mail to the following address: V-One Vodka, 146 Russell St Hadley, Massachusetts 01035, US
3. It is possible to submit a complaint in another way.
4. Please include information about the irregularities (description, date of occurrence), your contact details and any request in the complaint. The indicated method of submitting a complaint is only of an instructive nature, aimed at effective and quick consideration of the complaint, which will, however, be recognized regardless of the method of submitting it.
5. The Seller will immediately, no later than 14 days from the date of receipt of the customer's declaration of withdrawal from the contract, refund all payments made by the customer. The cost of return is borne by the customer.
1. Users of the Online Store are entitled to submit complaints under this paragraph, in cases related to the provision of electronic services by the Seller, and any other complaints related to the operation of the Online Store (excluding, however, complaints about Goods and services submitted based on the procedure in § 7 ).
2. Complaints may be submitted in particular by:
a. e-mail to the e-mail address: sales@v1vodka.com
b. traditional mail to the following address: V-One Vodka, 146 Russell St Hadley, Massachusetts 01035, US
3. It is possible to submit a complaint in another way.
4. Please include information about the irregularities (description, date of occurrence), your contact details and any request in the complaint. The indicated method of submitting a complaint is only of an instructive nature, aimed at effective and quick consideration of the complaint, which will, however, be recognized regardless of the method of submitting it.
5. The Seller will immediately, no later than 14 days from the date of receipt of the customer's declaration of withdrawal from the contract, refund all payments made by the customer. The cost of return is borne by the customer.
§ 9 Withdrawal from the contract
1. The customer who is a consumer within the meaning of Art. 22 (1) of the Civil Code, has the right to withdraw from a distance contract without giving a reason and without incurring any costs, except for the direct costs of returning the Goods, on the terms set out in this paragraph.
2. The right of withdrawal is exercised within 14 days from the date of delivery of the Goods, by submitting a written declaration to the correspondence address: V-One Vodka, 146 Russell St Hadley, Massachusetts 01035, US, or by e-mail to: sales@v1vodka.com. The withdrawal form together with the instructions constitutes Annex 1 to these regulations.
3. The return of the purchased product should be delivered to the Seller's premises at Kamień 143, 24-335 Łaziska, at no cost to the Customer, except for direct return costs. The Goods should be returned immediately after withdrawal from the contract, no later than within 14 days of submitting the declaration.
4. The right to withdraw from the contract is not available to the Customer who is a consumer in relation to contracts:
a. for the provision of services, if the Seller has fully performed the service with the express consent of the Customer, who was informed before the commencement of the service that after the Seller has completed the service, he will lose the right to withdraw from the contract;
b. in which the price or remuneration depends on fluctuations in the financial market over which the Seller has no control and which may occur before the deadline for withdrawal from the contract;
c. in which the subject of the service is a non-prefabricated item, manufactured according to the Customer's specifications or serving to meet his individual needs;
d. in which the subject of the service is an item that deteriorates quickly or has a short shelf life;
e. in which the subject of the service is an item delivered in a sealed package, which cannot be returned after opening the package due to health protection or hygiene reasons, if the package was opened after delivery;
f. in which the subject of the service are items which, after delivery, due to their nature, are inseparably connected with other items;
g. in which the subject of the service are alcoholic beverages, the price of which was agreed upon when concluding the sales contract, and whose delivery may take place only after 30 days and whose value depends on market fluctuations over which the Seller has no control;
1. The customer who is a consumer within the meaning of Art. 22 (1) of the Civil Code, has the right to withdraw from a distance contract without giving a reason and without incurring any costs, except for the direct costs of returning the Goods, on the terms set out in this paragraph.
2. The right of withdrawal is exercised within 14 days from the date of delivery of the Goods, by submitting a written declaration to the correspondence address: V-One Vodka, 146 Russell St Hadley, Massachusetts 01035, US, or by e-mail to: sales@v1vodka.com. The withdrawal form together with the instructions constitutes Annex 1 to these regulations.
3. The return of the purchased product should be delivered to the Seller's premises at Kamień 143, 24-335 Łaziska, at no cost to the Customer, except for direct return costs. The Goods should be returned immediately after withdrawal from the contract, no later than within 14 days of submitting the declaration.
4. The right to withdraw from the contract is not available to the Customer who is a consumer in relation to contracts:
a. for the provision of services, if the Seller has fully performed the service with the express consent of the Customer, who was informed before the commencement of the service that after the Seller has completed the service, he will lose the right to withdraw from the contract;
b. in which the price or remuneration depends on fluctuations in the financial market over which the Seller has no control and which may occur before the deadline for withdrawal from the contract;
c. in which the subject of the service is a non-prefabricated item, manufactured according to the Customer's specifications or serving to meet his individual needs;
d. in which the subject of the service is an item that deteriorates quickly or has a short shelf life;
e. in which the subject of the service is an item delivered in a sealed package, which cannot be returned after opening the package due to health protection or hygiene reasons, if the package was opened after delivery;
f. in which the subject of the service are items which, after delivery, due to their nature, are inseparably connected with other items;
g. in which the subject of the service are alcoholic beverages, the price of which was agreed upon when concluding the sales contract, and whose delivery may take place only after 30 days and whose value depends on market fluctuations over which the Seller has no control;
5. The Customer is responsible for reducing the value of the item (Goods) resulting from using it in a way that goes beyond what is necessary to determine the nature, characteristics and functioning of the item (Goods).
6. When returning the Goods, the Customer should package them in such a way as to ensure no damage during transportation.
7. In the event of withdrawal from a distance contract, the contract is deemed not to have been concluded, and what the parties have provided to each other is returned unchanged, unless the change was necessary within the scope of ordinary management.
8. The Seller will immediately, no later than within 14 days from the date of receipt of the Customer's declaration of withdrawal from the contract, refund all payments made by the Customer, including the costs of delivering the item (Goods).
9. The Seller refunds the payment using the same method of payment as used by the Customer, unless the Customer has expressly agreed to a different method of return, which does not involve any costs for him.
10. The Seller may withhold the refund of payments received from the Customer until he receives the item (Goods) back or until the consumer provides proof of sending it back, depending on which event occurs first.
11. If the Customer has chosen a method of delivery of the item (Goods) other than the cheapest standard delivery method offered by the Seller, the Seller is not obliged to reimburse the Customer for any additional costs incurred.
6. When returning the Goods, the Customer should package them in such a way as to ensure no damage during transportation.
7. In the event of withdrawal from a distance contract, the contract is deemed not to have been concluded, and what the parties have provided to each other is returned unchanged, unless the change was necessary within the scope of ordinary management.
8. The Seller will immediately, no later than within 14 days from the date of receipt of the Customer's declaration of withdrawal from the contract, refund all payments made by the Customer, including the costs of delivering the item (Goods).
9. The Seller refunds the payment using the same method of payment as used by the Customer, unless the Customer has expressly agreed to a different method of return, which does not involve any costs for him.
10. The Seller may withhold the refund of payments received from the Customer until he receives the item (Goods) back or until the consumer provides proof of sending it back, depending on which event occurs first.
11. If the Customer has chosen a method of delivery of the item (Goods) other than the cheapest standard delivery method offered by the Seller, the Seller is not obliged to reimburse the Customer for any additional costs incurred.
§ 10 Special regulations shaping the contract between the seller and the customer who is not a consumer within the meaning of the provisions of the Civil Code.
1. This paragraph of the Regulations regulates the content of the contract between the Seller and the Customer in the event that the Customer is not a consumer within the meaning of the provisions of the Civil Code, replacing the relevant regulations contained in the remaining part of the Regulations, or the provisions of generally applicable law - if these provisions allow for free regulation made by parties to the contract. Mandatory legal provisions are not excluded.
2. The Seller may withdraw from the Sales Agreement concluded with the Customer within 14 days from the date of its conclusion. In this case, withdrawal from the Sales Agreement may occur without giving a reason and does not give rise to any claims on the part of the Customer.
3. The Seller has the right to limit the available payment methods and demand prepayment (in whole or in part), regardless of the payment method chosen by the Customer.
4. When the Seller releases the Goods to the carrier, all benefits and burdens related to the Goods as well as the risk of accidental loss or damage to the Goods are transferred to the Customer.
5. The Customer is obliged to examine the shipment in the manner and time accepted for this type of shipment. If the Goods are lost or damaged during transport, the Customer is obliged to take steps necessary to establish the carrier's liability. Complaints will be considered on the basis of the written damage report.
6. The Seller's liability under the warranty towards the Customer is excluded. The Seller's liability towards the Customer is limited to the amount of remuneration actually paid by the Customer to the Seller for the sale of Goods or provision of services, but may not exceed PLN 2,000.00 (in words: two thousand).
7. The court competent to hear any disputes between the Seller and the Customer is the court competent for the Seller's registered office.
1. This paragraph of the Regulations regulates the content of the contract between the Seller and the Customer in the event that the Customer is not a consumer within the meaning of the provisions of the Civil Code, replacing the relevant regulations contained in the remaining part of the Regulations, or the provisions of generally applicable law - if these provisions allow for free regulation made by parties to the contract. Mandatory legal provisions are not excluded.
2. The Seller may withdraw from the Sales Agreement concluded with the Customer within 14 days from the date of its conclusion. In this case, withdrawal from the Sales Agreement may occur without giving a reason and does not give rise to any claims on the part of the Customer.
3. The Seller has the right to limit the available payment methods and demand prepayment (in whole or in part), regardless of the payment method chosen by the Customer.
4. When the Seller releases the Goods to the carrier, all benefits and burdens related to the Goods as well as the risk of accidental loss or damage to the Goods are transferred to the Customer.
5. The Customer is obliged to examine the shipment in the manner and time accepted for this type of shipment. If the Goods are lost or damaged during transport, the Customer is obliged to take steps necessary to establish the carrier's liability. Complaints will be considered on the basis of the written damage report.
6. The Seller's liability under the warranty towards the Customer is excluded. The Seller's liability towards the Customer is limited to the amount of remuneration actually paid by the Customer to the Seller for the sale of Goods or provision of services, but may not exceed PLN 2,000.00 (in words: two thousand).
7. The court competent to hear any disputes between the Seller and the Customer is the court competent for the Seller's registered office.
§ 11 Final provisions
1. Any possible disputes arising between the Seller and the Customer who is a consumer within the meaning of Art. 22[1] of the Civil Code, will be resolved by the competent courts in accordance with the provisions of the Code of Civil Procedure.
2. In order to ensure the proper functioning of the Online Store and to perform the contract concluded by the Seller with the Customer, the Online Store stores small text files enabling identification of the Customer by the Seller's Store system (cookies) on the hard drive of the Customer's device which he uses to use the Store. Cookies can be disabled by the Customer, then the Seller is not responsible for the lack of operation or incorrect operation of the Online Store.
3. In order to ensure the security of data transmission in connection with the services provided, the Seller, running the Online Store, takes technical and organizational measures appropriate to the degree of threat to the security of the services provided, in particular measures aimed at preventing unauthorized persons from obtaining and modifying personal data sent via the Internet.
1. Any possible disputes arising between the Seller and the Customer who is a consumer within the meaning of Art. 22[1] of the Civil Code, will be resolved by the competent courts in accordance with the provisions of the Code of Civil Procedure.
2. In order to ensure the proper functioning of the Online Store and to perform the contract concluded by the Seller with the Customer, the Online Store stores small text files enabling identification of the Customer by the Seller's Store system (cookies) on the hard drive of the Customer's device which he uses to use the Store. Cookies can be disabled by the Customer, then the Seller is not responsible for the lack of operation or incorrect operation of the Online Store.
3. In order to ensure the security of data transmission in connection with the services provided, the Seller, running the Online Store, takes technical and organizational measures appropriate to the degree of threat to the security of the services provided, in particular measures aimed at preventing unauthorized persons from obtaining and modifying personal data sent via the Internet.
§12 Privacy policy
1 The Seller respects the privacy of customers and is against using private data of online store customers for advertising purposes.
2 To purchase goods offered by the online store, you must provide your personal data and shipping address. The seller declares that he uses private data only for a specific transaction. This data will be transferred to the courier company that delivers the parcel. The courier company will not store them.
3. The Seller guarantees that the processing and storage of personal data is carried out using safe, modern, proven electronic methods.
4 Each customer of the online store has access to the data provided by him and may update, change or delete it.
5 For proper functioning, the online store shop.v1vodka.com uses cookies (small text files saved on the Buyer's computer). These are files that allow the Buyer to be identified by the electronic system and improve the operation of certain functions, such as automatic login. You can disable cookies - detailed information on this subject is available in the Help tab of your web browser.
1 The Seller respects the privacy of customers and is against using private data of online store customers for advertising purposes.
2 To purchase goods offered by the online store, you must provide your personal data and shipping address. The seller declares that he uses private data only for a specific transaction. This data will be transferred to the courier company that delivers the parcel. The courier company will not store them.
3. The Seller guarantees that the processing and storage of personal data is carried out using safe, modern, proven electronic methods.
4 Each customer of the online store has access to the data provided by him and may update, change or delete it.
5 For proper functioning, the online store shop.v1vodka.com uses cookies (small text files saved on the Buyer's computer). These are files that allow the Buyer to be identified by the electronic system and improve the operation of certain functions, such as automatic login. You can disable cookies - detailed information on this subject is available in the Help tab of your web browser.