Frequently Asked Questions

Your Order

Orders are fulfilled by licensed beverage alcohol retailers on the Bevstack network. Retailers advertise beverage alcohol products for sale on this site at their own discretion and are solely responsible for pricing.

When will my order ship?

Orders are fulfilled by licensed beverage alcohol retailers on the Bevstack network. It is our goal for all orders to be fulfilled and shipped within 2-5 business days after an order is placed. Fulfillment time depends on what day the order is placed, the time of the day and if the product is currently in stock. We strive to notify customers if there are any product out-of-stock issues, weather delays or carrier issues.

Do I need to sign for my order?

All shipments containing alcohol require an adult signature (21 years or older) upon delivery. Please plan accordingly and monitor tracking information for shipments. Please keep a valid form of ID on hand upon delivery.

How can I track my order?

Please visit our order status update page to see the current status of your order. You will need the order number that was provided when you received your confirmation, and the email that you used when placing the order.

How much does shipping cost?

The flat rate is $17 for 1-12 bottles.

What's your return policy?

We are not able to accept any returns or exchanges, and do not provide any refunds. If your order is damaged or lost please contact us at sales@v1vodka.com